Returns & Exchanges

At Len's Mill Stores, we want you to be completely satisfied with your home and textile purchases. If you are not happy with your order, items in original condition may be returned within 30 days of purchase with a valid receipt.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are unused, in original packaging, and not part of our final sale categories such as cut fabric, patterns, or custom-ordered foam.

• 2.
  Prepare Documentation

  Locate your original register receipt or online order confirmation email to facilitate a smooth refund or exchange process.

• 3.
  Choose Return Method

  Bring your items to any of our retail locations for an immediate exchange, or contact our customer service team to initiate a return by mail for online orders.

• 4.
  Receive Refund

  Once your return is inspected and approved, a refund will be issued to your original payment method, typically appearing on your statement within 5-7 business days.